Processing Time: Orders are processed within 3–5 business days. Custom orders may take longer—estimated time will be communicated via email.

Shipping Time: Delivery within Europe typically takes 5–7 business days. For the USA, standard shipping may take 10–21 business days, depending on customs clearance. Free expedited shipping is available on orders over $200.

Shipping Carriers: We ship via USPS, UPS, FedEx, and DHL based on the best rate and service to your location.

Tracking: Once shipped, tracking information will be emailed to you.

Delays: Spago is not responsible for delays caused by the shipping carrier or customs clearance for international shipments.

Returns: Items must be returned within 14 days of receipt. They must be unused, unworn, and in original packaging.

Refunds: Refunds are issued once the item is returned and inspected. Shipping charges are non-refundable.

Exchanges: Items can be exchanged for a different size or color of equal value, subject to availability.

Non-Returnable Items:
- Custom or personalized orders
- Sale or clearance items
- Digital products or downloads

Secure Payment Options for a Seamless Shopping Experience.

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Discover
• Klarna
• PayPal
• Spago Gift Card
  
  Spago keeps your payment information secure. Payment shops never receive your credit card information.
  
  

Cancellations can be requested within 12 hours of placing your order. After that, the order is considered final.

If your order arrives damaged or incorrect, please contact us within 7 days with photos of the issue.

We ship worldwide. Customs duties, taxes, or import fees are the responsibility of the buyer.

We respect your privacy. Your personal information will only be used to process your order and communicate with you regarding purchases.

We’re here for you! Reach out to our support team with any questions or concerns.